Why a PDP handbook is worth having
Most data protection problems come from everyday handling: an email sent to the wrong list, a spreadsheet left open, a vendor given more data than it needs. A handbook turns the rules into steps your staff can follow.
It also gives you evidence. If a customer, a regulator or a larger client asks what your company does with personal data, you can point to a document that matches how you work.
The handbook is written for your business and your jurisdiction. A company that serves customers in both Singapore and Malaysia may need provisions for both.
What is included
- Personal data inventory: what you collect, why, and where it goes
- Handbook covering collection, consent, use, disclosure and access
- Retention and secure disposal rules
- Vendor and third-party data processing guidance
- Data breach response plan
- Staff training summary and acknowledgement forms
Who this is for
- Companies writing their first data protection policies
- Businesses handling customer, employee or member data at scale
- Companies answering data protection questionnaires from clients
Talk to us about PDP handbook
A short chat is enough to tell you what you need and what it involves. The quote is built around your business.
Chat with us on WhatsAppHow it works
- Free 30-minute consultationTell us about your business. We listen first, with no obligation.
- Tailored quoteMost proposals follow within 3 hours, and always within 3 business days. No fee list, no hidden fees: the scope decides the price.
- We deliver, then supportOne coordinated team carries out the work and stays available afterwards.
Questions about PDP handbook
Is this the same as a privacy policy?
No. A privacy policy is the public notice. The handbook is the internal guide that explains how your team follows it.
Can the handbook cover both Singapore and Malaysia?
Yes, where your business is subject to both. We confirm which rules apply before drafting.
How often should it be updated?
Review it at least yearly, and whenever you change systems, vendors or the kinds of data you collect.
Related guides
PDPA Compliance for Singapore SMEs: A Practical Checklist
A practical checklist of the PDPA obligations Singapore SMEs actually need to act on: consent, policies, retention, disclosure and data protection basics.
Read guideHow Long Can You Keep Personal Data? The PDPA's Retention Limitation Obligation
The PDPA sets no fixed retention period for personal data. What Section 25 actually requires, how other laws set their own deadlines, and how to dispose of data securely.
Read guideEmployee Data Is Personal Data Too: PDPA Obligations for HR and Payroll Records
Customer data gets a privacy policy. Employee personnel files often get informal WhatsApp groups and shared drives instead, even though the PDPA covers both the same way.
Read guideManaging Third-Party Data Processors: What Your Vendor Contracts Need Under the PDPA
Handing personal data to a vendor doesn't hand off your PDPA responsibility. What a data processing agreement needs, and how to vet and monitor a data intermediary.
Read guide
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Our personal data support covers both the Singapore PDPA and the Malaysia PDPA 2010. The rules differ, so we confirm which one applies to your business at the start. Information on this page is general information only and does not guarantee any outcome.